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Shipping & Delivery Policy

At S&M Jewels Collection, we aim to make your shopping experience convenient, reliable and enjoyable.

Free Nationwide Delivery

We offer FREE delivery across Pakistan through TCS Courier Service, with no standard delivery charges on your order.

Estimated Delivery Time

Orders are generally delivered within 3–4 working days after order confirmation, subject to courier operations and service availability.

Working days exclude Sundays and public holidays. Delivery may take longer due to remote locations, weather conditions, public holidays, courier disruptions or circumstances beyond our control.

Order Confirmation

Our team may contact you by phone or WhatsApp to confirm your order and delivery details before dispatch. Please provide your correct name, address and active mobile number to help avoid delays.

Delivery Attempts

If TCS is unable to deliver because of an incomplete address, incorrect contact details or repeated unsuccessful delivery attempts, our team may contact you to arrange the next steps.

Order Tracking

Where tracking information is available, customers may contact our support team for assistance with their shipment.

For delivery assistance, contact us at 03335374447.